Security & Compliance — Your data is protected
We take security seriously. Every layer of our platform is built with industry-leading standards to keep your data safe.
End-to-end encryption
All messages and data are encrypted in transit and at rest using AES-256 encryption standards.
GDPR compliant
We adhere to GDPR regulations, giving you full control over your data and privacy settings.
SOC 2 infrastructure
Our infrastructure is built to SOC 2 standards, ensuring the highest level of security and availability.
Automated backups
Daily automated backups with point-in-time recovery to ensure your data is never lost.
Multi-region failover
Deployed across multiple regions with automatic failover to ensure continuous operation.
99.9% uptime SLA
Our enterprise-grade infrastructure guarantees 99.9% uptime with 24/7 monitoring.
Compliance & certifications
Frequently asked questions
Everything you need to know about our security practices.
How is my data encrypted?▾
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Encryption keys are managed through AWS KMS with automatic rotation.
Where is my data stored?▾
Data is stored in SOC 2-compliant data centers across US East and EU West regions. You can choose your preferred region during setup.
Do you offer SSO/SAML?▾
Yes, we support SAML 2.0 and OAuth 2.0 for single sign-on. This is available on our Business and Enterprise plans.
How do you handle data retention?▾
You control data retention policies. By default, chat histories are retained for 90 days. Custom retention periods are available on request.
Are you SOC 2 certified?▾
Yes, our infrastructure is built to SOC 2 Type II standards. A copy of our SOC 2 report is available under NDA.